Privacy Policy

01 Last Updated: 1st April, 2026

02 Overview

Soriz Digital Private Limited (“Soriz,” “we,” “us,” or “our”) operates www.soriz.com and related services (“Platform”). This Privacy Policy explains how we collect, use, share, store, and protect your information when you use our Platform as a user or creator. We are committed to protecting your privacy and complying with global data protection laws. This is our unified policy for all users and creators worldwide. By using the Platform, you consent to the practices described here. If you do not agree, please do not use the Platform.

03 Changes to this Privacy Policy

We may modify this Privacy Policy from time to time, in which case we will update the “Last Updated” date at the top of this Privacy Policy. If we make material changes to the way in which we use or disclose information we collect, we will use reasonable efforts to notify you (such as by emailing you at the last email address you provided us, by posting notice of such changes on the services, or by other means consistent with applicable law) and will take additional steps as required by applicable law. If you do not agree to any updates to this Privacy Policy, please do not continue using or accessing the services.

04 Cookies and other tracking technologies

Most browsers accept cookies automatically, but you may be able to control the way in which your devices permit the use of tracking technologies. If you so choose, you may block or delete our cookies from your browser or limit cross-site tracking; however, blocking or deleting cookies may cause some of the services, including certain features and general functionality, to work incorrectly. If you have questions regarding the specific information about you that we process or retain, as well as your choices regarding our collection and use practices, please contact us using the information listed at the bottom of this Privacy Policy.

05 Data Collection

We collect information to provide, improve, and secure our services. Categories include:

Information You Provide

Account Information: Name, email, phone, username, password, profile photo, age.
User Interactions: Messages, prompts, chats with AI personas, feedback, ratings.
Creator Information: Training data (text, images, audio, videos), persona configurations, brand details, payment info (bank account, tax ID), KYC documents.
Payment Data: Billing details for subscriptions or payouts (processed via Stripe/Razorpay; we do not store full card numbers).
Communications: Support tickets, emails, surveys.

Information Collected Automatically

Usage Data: Pages viewed, features used, time spent, clickstream data, Persona interactions.
Device & Network: IP address, browser type, OS, device ID, location (approximate via IP), cookies, analytics IDs.
AI Metadata: Conversation timestamps, session IDs, response patterns, engagement metrics.

We do not collect sensitive data (e.g., health, political views) unless you voluntarily provide it, and even then, we minimize processing.

06 Data Usage

We use information for these purposes:

Provide and personalize the Platform (e.g., generate AI responses, deploy Personas).
Improve AI models (e.g., train on chats/prompts with de-identification).
Process payments, payouts, and taxes.
Communicate updates, support, marketing and selling.
Detect fraud, abuse, spam; enforce Terms of Use.
Analytics, research, product development (using aggregated/anonymized data).
Showing you advertisements, including interest-based, online behavioural or targeted advertising.
Legal compliance, safety and security.

Creators: We use your training data specifically to build/optimize your personas and share metrics with you/brand partners.

07 Categories of Sources of Personal Data

We collect personal data about you from the following categories of sources:

You or Your Representative

When you or your representative (e.g., a talent agency if you are a Creator) provide such information directly to us.
When you or your representative create an account or use our interactive tools and services.
When you voluntarily provide information in free-form text boxes through the Platform or through responses to surveys or questionnaires.
When you send us an email or otherwise contact us.
When you use the services and such information is collected automatically.
Through cookies.
If you use a location-enabled browser, we may receive information about your location and mobile device, as applicable.
If you download and install certain applications and software we make available, we may receive and collect information transmitted from your computing device for the purpose of providing you the relevant services, such as information regarding when you are logged on and available to receive updates or alert notices.

Social Media and Similar Platforms

When you or your representative provide your social media profiles or posts directly or through website links to us.

Creators

When creators refer you to our services, we may receive your email address.

There are certain circumstances in which we may share your information with certain third parties without further notice to you, as set forth below:

Service providers and third-party vendors: We share your information with third-party vendors and service providers that support the Platform. These service providers are limited from using your information for any purpose other than to perform services for us.
Legal purposes: We may disclose information for legal purposes, such as to respond to subpoenas, court orders, legal process, law enforcement requests, legal claims or government inquiries, detect fraud, and to protect and defend the rights, interests, safety, and security of Soriz, our affiliates, owners, users, or the public.
Business transfers: We may share your information in connection with a substantial corporate transaction, such as the sale of a website, a merger, consolidation, asset sale, or in the unlikely event of bankruptcy.
With your consent: We may share information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent.

09 Biometric Information

In order for Soriz to generate and display Creator’s digital mind and operate the services, Soriz may derive biometric information from photos, videos and audio recordings of Creator. This Biometric Consent Form provides information regarding Soriz’s collection, use, disclosure and retention of biometric information.

Disclosure of Biometric Information

Soriz may disclose biometric information to its service providers, including hosting providers and other service providers that process information for Soriz and/or make certain services, features or functionality available to Creators and Users on its behalf. Soriz’s service providers are contractually restricted with respect to their use and disclosure of information they host and process on behalf of Soriz.

Retention of Biometric Information

Soriz retains Creator’s biometric information for the duration of its agreement with the Creator, unless a different retention period is required by law.

10 Children’s Information

Soriz does not knowingly collect or store information from children under the age of 13, unless permitted by law. We will delete any information we may have inadvertently received from a child under 13 upon notice. If you have reason to believe that a child under the age of 13 has provided personal information to Soriz through our Platform, please contact us.

11 Third-Party Links

Our website may contain links to other sites that we do not own or operate. Except as provided in this Privacy Policy, we do not provide your information to these third parties without your consent. The linked websites have separate and independent privacy statements, notices and terms of use, which we recommend you carefully review. We do not have any control over such websites and therefore have no liability or responsibility for the linked websites’ personal information practices.

12 Data Retention

We retain information relating to the services provided through the Platform until it is no longer necessary to serve the purposes for which it was collected. Retention of data will comprise of the following:

Chats/Conversations: Stored permanently unless you request deletion. Even after deletion or account closure, we retain copies for:
- Legal compliance, dispute resolution, safety (up to 7 years or as required by law).
- AI training (de-identified versions indefinitely).
- Backup/archival (recoverable for 30-90 days post-deletion).
Account Data: Retained as long as account is active and post-deletion, the same may be retained for legal periods.
Creator Content: Retained as long as persona is live and the backups may be retained post-removal.

Please note that deleting your account removes visible access but does not erase all copies. Data already processed (e.g., for AI training) cannot be “un-trained.”

Reasons we may retain some information for longer periods include:

A legal request or obligation to comply with applicable laws;
A governmental investigation;
An investigation of possible violations of our terms or policies;
To prevent harm;
For safety, security and integrity purposes;
To protect ourselves, including our rights, property or products; or
If it is needed in relation to a legal claim, complaint, litigation or regulatory proceedings.

13 Data that is Not Personal Data

We may create aggregated, de-identified or anonymized data from the personal data we collect, including by removing information that makes the data personally identifiable to a particular user. We may use such aggregated, de-identified or anonymized data and disclose it with third parties for our lawful business purposes, including to analyze, build and improve the services and promote our business, provided that we will not disclose such data in a manner that could identify you.

14 Data Protection

We use physical, technical, and administrative safeguards to protect your personal data from unauthorized access, use, or disclosure, tailored to data type and processing. Help us by securing your password, limiting device access, and logging out after use (if applicable). No internet transmission or storage is fully secure.

15 Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to personal information that we have collected about you. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law.

Right to Access / Know: You may have a right to request access to personal information that we hold about you, or to request information about our collection, use and disclosure of your personal information, such as the categories of personal information we have collected or disclosed for a business purpose.
Right to Request a List of Third-Party Recipients: You may request a list of specific third parties to which we have disclosed personal information. Some areas also allow you to obtain a list of the categories of third parties to which we have disclosed personal information.
Right to Delete: You may have a right to request that we delete personal information we maintain about you.
Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability: You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party.
Restriction of Processing: You may have the right to ask us to stop, suspend or restrict our processing of personal information.
Objection: You may have the right to object to our processing of personal information.
Opt-out of website targeted advertising: You may opt-out of online targeted advertising (e.g., cookies) by clicking the cookie settings link here or the “Do Not Share” link on our homepage.
Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent at any time by contacting us at the details mentioned at the bottom of this Privacy Policy. Please note that the withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal, and that where you withdraw your consent, we may not be able to deliver the expected service to you.

You may choose to stop receiving personalized advertising or marketing promotions from us when using the services by contacting us at our email address provided below.

You may exercise any of these rights by contacting us using the information provided below. We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address and government issued ID, before providing a substantive response to the request. You may designate, in writing or through a power of attorney document, an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. If we deny your request, you may appeal our decision by contacting us using the information provided below. You may also request to delete your account through the settings page or by contacting us. If you delete your account, we aim to delete your personal information from our servers within 30 days. Please contact us to request deletion.

16 Complaints

If you have complaints about how we process your personal information, or if you need to access this Privacy Policy in a different form due to a disability, please contact us and we will respond to your request as soon as possible.

If you think we have infringed data protection laws, you can file a claim with the data protection supervisory authority in the country in which you live or work or where you think we have infringed data protection laws.

17 Contact Information

If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your personal data or your choices and rights regarding such collection and use, please do not hesitate to contact us at:

Soriz Digital Private Limited
N-14, Gurudwara Road, Kotla Mubarakpur, New Delhi – 110048

Email: legal@soriz.com
Website: www.soriz.com

Privacy Policy.